URBN Dental is located in the heart of Houston near The Galleria and Highland Village. We are a private practice that prides ourselves in our positive atmosphere, brand-new facilities, high tech equipment, and excellent quality of care for our patients.
We’re looking for a detail-oriented, organized and cheerful person. Our treatment coordinator handles the front desk duties.
Duties include: Scheduling, Check-in, Check-out, Consents, Collecting payment, Presenting treatment plans, Posting payments, and Collections.
Requirements:

-Able to multitask well.
-Reply to email, text, and VM.
-Cross-trained and willing to help in the back
-Open dental software is a plus
-Self-starter
-Excellent communication skills
-Confident and kind when speaking to patients
-Team Player

Strong case presenter:

-Interface with clients to go over treatment plan; Cover insurance benefits, coverage and co-pays, and patient financial responsibility
-Ask questions to understand the patient’s main objectives in treatment care and their possible objections
-Discuss the dental disease process and likely outcomes of non-treatment
-Administration – Log information on the FA Form and Service Render Sheet
-Teamwork – Support and back-up team members to build spirit of cooperation and meet patient needs

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Job Type: Full-time
Work Location: River Oaks
Benefits:

-Dental Insurance

Experience:

-Front Desk: 2 years (Preferred)
-Customer service: 2 years (Preferred)

Education:

-High school or equivalent (Preferred)

Language:

-Spanish (Required)

Additional Compensation:

-Bonuses

Communication method(s) used:

-Email
-Phone
-Chat
-In-person

Schedule:

-Monday to Friday
-Weekends required

Benefit Conditions:

-Waiting period may apply

Work Remotely:

-No